Privacy Policy

1. Information We Collect

We may collect and process contact information, service-related information, website usage data, and cookies/tracking data.

2. How We Use Your Information

We use personal data to respond to enquiries, manage contracts, improve services, send marketing (with consent), and comply with legal obligations.

3. Cookies and Tracking

Our website uses essential, analytics, and marketing cookies. You may manage preferences via our cookie banner.

4. Sharing Your Information

We may share your personal data with trusted third-party service providers who process information on our behalf, where this is necessary to operate our website, provide our services, communicate with you, manage enquiries, process payments, analyse website performance, or meet legal and regulatory obligations.

We only share personal data where there is a lawful basis for doing so and take appropriate steps to ensure that third-party providers handle your information securely and in accordance with applicable data protection requirements.

We may also disclose personal data to courts, regulators, law enforcement agencies, professional advisers, or other authorities where required or permitted by law.

5. Third-Party Data Sharing Disclosure

To provide and maintain our website and services, 5RV Digital may use selected third-party service providers and technology platforms. These providers may process personal data on our behalf and are expected to use the information only for the purposes for which it has been provided.

The types of third parties we may use include:

How Third-Party Processors Handle Your Data

Where a third-party provider processes personal data on our behalf, we take reasonable steps to ensure that:

• The provider processes personal data only for authorised purposes.
• Appropriate contractual arrangements are in place where required.
• Access to personal data is limited to what is necessary.
• Appropriate technical and organisational security measures are used.
• Personal data is not used for unrelated purposes without a lawful basis.
• Data is retained only for as long as reasonably necessary or as required by applicable law.

Some third-party providers may process information outside the UK. Where this occurs, we will take appropriate steps to ensure that any international transfer of personal data is made in accordance with applicable UK data protection law and using appropriate safeguards.

Third-Party Cookies and Tracking

Some third-party services may place cookies or similar technologies on our website, subject to your cookie preferences where consent is required.

These technologies may collect information such as:

• IP address;
• Browser and device information;
• Website pages visited;
• Referring website;
• Interaction and engagement data;
• Form submission or website event information; and
• Cookie or tracking identifiers.

For more information about the cookies and tracking technologies used on our website, please refer to our Cookie Policy.

Changes to Third-Party Providers

The third-party providers we use may change as our website, services and technology requirements develop. Where appropriate, we will update this Privacy Policy or our related privacy documentation to reflect material changes to how personal data is processed or shared.