Web Accessibility

We aim to follow the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA and continuously improve the accessibility, usability, and overall experience of our website.
Accessibility is an ongoing process. We regularly review our website, identify potential barriers, and make improvements where reasonably practicable.

1. Our Commitment to Accessibility

We want everyone to be able to access and use the 5RV Digital website regardless of their:

Visual ability
Hearing ability
Physical or motor ability
Cognitive or learning needs
Speech ability
Use of assistive technologies

We consider accessibility throughout our website design, development, content creation, and ongoing maintenance processes.

Our accessibility approach is based on the four core principles of WCAG

WCAG Principle	What It Means
Perceivable	Information and interface elements should be presented in ways users can perceive.
Operable	Website functionality should be usable through different input methods, including keyboard navigation.
Understandable	Information and website functionality should be clear and predictable.
Robust	Website content should work reliably with current and future assistive technologies.

WCAG 2.2 provides internationally recognised accessibility guidance covering a wide range of disabilities and assistive technology requirements.

2. Accessibility Standards

5RV Digital aims to meet the requirements of WCAG 2.2 Level AA wherever reasonably practicable.

Our accessibility work focuses on areas including:

Accessibility Area	Our Approach
Text and Content	Clear, structured and readable content
Images	Appropriate alternative text where images convey meaningful information
Navigation	Logical and consistent website navigation
Keyboard Access	Interactive elements should be accessible without requiring a mouse
Forms	Clear labels, instructions and error messages
Colour & Contrast	Text and important interface elements should have sufficient contrast
Responsive Design	Content should remain usable across desktop, tablet and mobile devices
Headings	Logical heading hierarchy to support navigation and screen readers
Links & Buttons	Descriptive labels and clear interaction states
Assistive Technology	Use of semantic HTML and appropriate accessibility attributes

3. Conformance Status

Target: WCAG 2.2 Level AA

We are working towards improving the accessibility of the 5RV Digital website in line with WCAG 2.2 Level AA.

The website may contain areas that do not yet fully meet every applicable accessibility requirement. Where issues are identified, we aim to prioritise improvements based on their potential impact on users.

Current Accessibility Position

Area	Status	Approach
Website Navigation	In Progress	Reviewing navigation structure and consistency
Keyboard Navigation	In Progress	Reviewing interactive elements for keyboard accessibility
Images & Alt Text	Ongoing	Adding descriptive alternative text where appropriate
Forms	In Progress	Reviewing labels, instructions and error handling
Colour Contrast	Ongoing	Reviewing text and interface contrast
Mobile Accessibility	Ongoing	Testing responsive layouts and usability
Heading Structure	Ongoing	Maintaining logical heading hierarchy
Screen Reader Compatibility	Ongoing	Reviewing important page structures and interactive elements
Third-Party Content	Dependent on Provider	Accessibility may vary depending on external services

Important: This statement should not be interpreted as a formal certification of WCAG 2.2 Level AA conformance unless an appropriate accessibility assessment or audit has been completed.

4. What WCAG 2.2 Level AA Means

WCAG is organised around four fundamental principles.

4.1 Perceivable

Website information should be presented in ways that users can perceive.

This includes:

Providing alternative text for meaningful images.
Maintaining appropriate colour contrast.
Ensuring content can be resized where applicable.
Avoiding unnecessary reliance on colour alone to communicate information.
Ensuring content remains usable across different screen sizes.
Providing captions or other alternatives for relevant multimedia content.

4.2 Operable

Website functionality should be usable through different methods of interaction.

This includes:

Keyboard-accessible navigation.
Clearly identifiable focus states.
Accessible buttons and links.
Avoiding keyboard traps.
Providing sufficient time where time-sensitive functionality is used.
Ensuring interactive elements are usable on mobile devices.

4.3 Understandable

Website content and functionality should be clear and predictable.

This includes:

Using clear and straightforward language.
Maintaining consistent navigation.
Providing descriptive form labels.
Providing understandable error messages.
Using logical headings and content structures.
Making important instructions easy to understand.

4.4 Robust

Website content should work with a range of current and future technologies.

This includes:

Using semantic HTML where appropriate.
Providing appropriate names, roles and states for interactive elements.
Supporting commonly used browsers and assistive technologies.
Ensuring dynamic content and status messages are communicated appropriately.

5. How We Address Accessibility

We take a range of measures to improve the accessibility of our website.

Perceivable Content

Meaningful images are provided with alternative text where appropriate.
Content is structured using headings and paragraphs.
Text is presented as actual website text rather than images wherever possible.
The website is designed to work across different screen sizes.
Colour is not intended to be the only method of communicating important information.

Operable Website

Navigation is designed to be accessible using standard interaction methods.
Interactive elements are reviewed for keyboard accessibility.
Buttons and links use descriptive text where appropriate.
Website layouts are designed to support desktop, tablet and mobile users.
Focus and interaction states are considered during development.

Understandable Content

Website content uses clear and straightforward language where possible.
Navigation is kept consistent across the website.
Forms use clear labels and instructions.
Error and validation messages are designed to help users understand what needs to be corrected.
Page headings follow a logical structure.

Robust Technology

The website uses standard web technologies where possible.
Semantic HTML is used to support accessibility.
Accessibility attributes may be used where appropriate.
Website functionality is reviewed across commonly used browsers and devices.

6. Accessibility Features

The following accessibility features are considered across the website:

Feature	Purpose
Descriptive Page Titles	Helps users understand the purpose of each page
Logical Headings	Supports navigation for screen-reader users
Alternative Text	Provides descriptions of meaningful images
Keyboard Navigation	Allows users to navigate without a mouse
Clear Link Text	Helps users understand where links lead
Form Labels	Makes forms easier to understand and complete
Responsive Layout	Supports different screen sizes and devices
Readable Content	Improves comprehension and usability
Visible Focus	Helps keyboard users identify their current position
Consistent Navigation	Makes the website easier to understand and use

7. Forms and Interactive Content

We aim to make forms and interactive website components as accessible as reasonably practicable.

Our approach includes:

Providing clear labels for form fields.
Identifying required fields.
Providing understandable instructions.
Providing useful validation and error messages.
Avoiding unnecessary form complexity.
Making interactive controls accessible through appropriate input methods.
Reviewing forms for usability on mobile devices.

Where third-party forms or services are used, their accessibility may depend partly on the accessibility standards and implementation of the external provider.

8. Images, Videos and Multimedia

We aim to ensure that visual and multimedia content does not create unnecessary accessibility barriers.

For meaningful images, we aim to provide appropriate alternative text.

Decorative images may use empty alternative text or other appropriate techniques so that screen readers can ignore unnecessary visual information.

Where video or audio content is published, we aim to provide appropriate accessibility features such as:

Content Type	Accessibility Consideration
Videos	Captions where appropriate
Audio	Text alternatives or transcripts where appropriate
Informational Images	Descriptive alternative text
Decorative Images	Appropriate treatment so they do not create unnecessary screen-reader noise
Charts/Infographics	Supporting text where important information cannot otherwise be accessed

9. Known Accessibility Limitations

We recognise that accessibility is an ongoing process and that some areas may require further improvement.

Potential limitations may include:

Area	Potential Limitation	Planned Approach
Colour Contrast	Some combinations may require further testing	Review and improve where required
Third-Party Services	External tools may not provide complete accessibility control	Review third-party implementations
Interactive Components	Certain dynamic elements may require additional accessibility testing	Test and improve keyboard and assistive technology behaviour
Legacy Content	Older pages or content may require accessibility improvements	Review during content updates
PDF/Downloaded Content	Older documents may not have been created with full accessibility considerations	Improve documents when revised or replaced
Multimedia	Accessibility features may vary depending on content	Add captions, transcripts or alternatives where appropriate

If you experience an accessibility barrier that is not listed above, please contact us so we can investigate it.

10. Third-Party Content and Services

Some elements of the 5RV Digital website may rely on third-party technologies, platforms or services.

These services may include analytics, embedded content, forms, marketing technologies, social media functionality or other external integrations.

While we aim to use accessible third-party services wherever reasonably practicable, we cannot always control the accessibility of external platforms.

Third-Party Content	Accessibility Responsibility
Embedded Services	Accessibility may depend on the third-party provider
Analytics Tools	Primarily operate in the background and may not affect normal website navigation
Social Media Embeds	Accessibility depends partly on the external platform
Forms / Lead Tools	We review the implementation where reasonably practicable
External Websites	Accessibility is controlled by the respective website owner

11. Accessibility Testing and Assessment

We use a combination of manual and automated checks when reviewing website accessibility.

Our assessment approach may include:

Testing Method	Purpose
Automated Accessibility Testing	Identifies common technical accessibility issues
Keyboard Testing	Checks whether key functions can be accessed without a mouse
Responsive Testing	Reviews usability across different screen sizes
Browser Testing	Checks functionality across commonly used browsers
Content Review	Reviews headings, links, labels and alternative text
Manual Inspection	Identifies issues automated tools may not detect
Assistive Technology Review	Where practicable, reviews important journeys using assistive technologies

Automated accessibility tools can identify many technical issues but cannot replace manual testing and user feedback.

12. Feedback and Accessibility Support

We welcome feedback from anyone who experiences difficulty accessing or using the 5RV Digital website.

If you:

Encounter an accessibility barrier;
Have difficulty accessing specific content;
Need information in an alternative format; or
Have suggestions for improving accessibility,

please contact us.

Accessibility Contact

Organisation: 5RV Digital

Email: hello@5rv.digital

Website: 5RV Digital website

When reporting an accessibility issue, please provide:

The page or feature where you experienced the issue.
A description of the problem.
The device and browser you were using, if known.
Any assistive technology you were using, if relevant.

We will review accessibility concerns and determine the appropriate next steps.

13. Alternative Formats

If you require information from our website in an alternative format, please contact us.

Depending on the nature of the request, we may be able to provide information in a suitable alternative format or offer another reasonable way of accessing the information.

14. Continuous Improvement

Accessibility is an ongoing part of our website development and maintenance process.

We aim to:

Review accessibility when making significant website changes.
Address identified accessibility issues.
Improve content and navigation.
Review new functionality before or after implementation.
Consider accessibility when introducing third-party services.
Take user feedback into account when prioritising improvements.

We will update this statement when there are significant changes to our website, accessibility approach, or applicable standards.

15. Review of This Accessibility Statement

This accessibility statement was created in September 2026.

We aim to review this statement periodically and update it when significant changes are made to the website or our accessibility approach.

Last Updated: September 2026

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